This Privacy Policy describes how SourceChat.io ("we," "us," or "our") collects, uses, and discloses your information when you use our website and our Software as a Service (SaaS) platform (collectively, the "Service"). Information We Collect We collect several different types of information for various purposes to improve our Service to you. Personal Data: When you sign up for a free or paid plan, we may collect certain personal data, such as your name, email address, company name (optional), and billing information (if applicable). Website Information: When you use our service to create a chatbot for your website, we may access and process publicly available information from your website to build the chatbot's knowledge base. This information might include text content, images, and page structure. We DO NOT store any private information from your website visitors. Usage Data: We may collect information about how you access and use the Service, including the type of device you use, your IP address, browsing activity on our website, and interactions with the chatbot you create. Use of Your Information We use the information we collect for various purposes, including: To provide and maintain the Service To personalize your experience with the Service To improve the Service To send you updates, promotional communications, and marketing materials (with your consent) To analyze how you use the Service To comply with legal obligations Data Retention We will retain your personal data for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. Sharing Your Information We will not share your personal data with any third-party companies except: Service Providers: We may share your data with third-party service providers who help us operate the Service, such as hosting providers and email marketing platforms. Legal Requirements: We may disclose your information if required by law or to comply with a legal process. Your Choices You have several choices regarding your information: Access and Update: You can access and update your personal data through your account settings. Unsubscribe: You can unsubscribe from our marketing communications by clicking the unsubscribe link in any email we send you. Security We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is entirely secure. Children's Privacy Our Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us. Changes to this Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Contact Us If you have any questions about this Privacy Policy, please contact us by email at saulladrondeguevara@gmail.com
We recommend you carefully review this policy.